Charlotte Yau, BACP - Therapist in United Kingdom

Stress and anxiety
Identity and belonging
Mindfulness and ACT

About Charlotte

Charlotte Yau is a BACP counsellor based in the United Kingdom with five years of practice. She works with young adults facing stress, anxiety, grief, depression and life changes, and she also supports people dealing with relationship and intimacy concerns, parenting strain, career pressure and ADHD-related challenges.

Clients often come when identity, culture or family expectations feel heavy. She listens to experiences of migration, mixed cultural backgrounds and caring roles without asking people to justify their stories. Sessions focus on making sense of difficult memories, naming loss, and finding steadiness in everyday life.

Her approach blends Acceptance and Commitment Therapy, cognitive behavioural ideas, dialectical behaviour tools and mindfulness. That means sessions can include noticing patterns of thought, trying out small behavioural changes, practising grounding skills, and clarifying personal values. The counsellor works collaboratively to pick techniques that fit each person’s needs.

Charlotte emphasises practical steps alongside reflection. Conversations are direct and paced to suit someone juggling study, work and relationships. She supports people to build routines, manage overwhelming feelings and plan manageable goals.

She has a background in working with culturally diverse clients and people in caring roles. Her BACP membership is listed as her professional credential. Sessions are conducted in English and international clients are not currently accepted.

How her approaches work in online sessions

Acceptance and Commitment Therapy (ACT) helps people notice unhelpful thoughts and choose actions that match their values. It can be useful for anxiety, low mood and feeling stuck when making big life decisions. Cognitive Behavioural Therapy (CBT) focuses on identifying thought and behaviour patterns and testing small changes to reduce distress and improve daily functioning.

Deciding which approach to use is a collaborative process. The therapist will talk through goals and preferences and try different techniques to see what helps. Young adults often want a mix of practical strategies and short reflective exercises, and this counsellor adapts work to match those needs.

The practical benefits of online work include fitting sessions around study, shifts and commutes and saving travel time. If you need quieter check-ins or shorter sessions between commitments, confirm the exact session formats before booking as they are not specified in the biography. Registered or accredited professionals often offer flexibility so sessions can be arranged to suit work, study and family schedules.

Areas of expertise

Primary focus

Stress, Anxiety Trauma and abuse Grief Depression Coping with life changes

Also works with

Relationship issuesFamily conflictsIntimacy-related issuesParenting issuesAnger managementSelf esteemCareer difficultiesCompassion fatigueADHD

Additional focus areas

AbandonmentAging and geriatric issuesAntisocial personalityAttachment issues Body imageCancerCaregiver issues and stressChronic pain, illness, and disabilityCo-morbidityCodependencyCommitment issues Communication problems Control issuesDissociationDivorce and separationDomestic violenceDrug and alcohol addictionEating and food-related issuesEmptinessFamily of origin issuesFamily problemsFertility issuesFirst responder issuesForgiveness Guilt and shameImmigration issuesImpulsivity Infidelity Isolation / loneliness Jealousy Life purpose Men's issuesMidlife crisisVeteran and Armed Forces IssuesMoney and financial issues Mood disorders Multicultural concernsNarcissismObsessions, compulsions, and OCD Panic disorder and panic attacksParanoiaPhobias Post-traumatic stressPregnancy and childbirthPrejudice and discrimination Seasonal Affective Disorder (SAD)Self-harmSelf-loveSexual assault and abuseSocial anxiety and phobiaSomatizationTraumatic brain injuryWomen's issues Workplace issuesYoung adult issues

Therapeutic approaches

Acceptance and Commitment Therapy (ACT)Client-Centered TherapyCognitive Behavioral Therapy (CBT)Dialectical Behavior Therapy (DBT)Mindfulness TherapyMotivational InterviewingSolution-Focused Therapy

Experience

5+ years

Listed in

United Kingdom

Languages

English

Frequently asked questions

Can she help with feeling lost after university?

Yes. She works with people managing life transitions such as finishing study, starting work or moving cities and helps set small practical goals.

What is her therapy style like?

She uses a conversational, problem-solving style that mixes reflection with hands-on exercises from ACT, CBT and mindfulness.

How long has she been practising?

She has five years of professional experience working with adults on issues including anxiety, grief and relationship concerns.

Where is she based and what credential does she hold?

She is based in the United Kingdom and is a member of the British Association for Counselling and Psychotherapy, listed as BACP.

Can I book sessions in other languages?

Sessions are offered in English.

What session formats are offered?

Please confirm current session options before booking, as the biography does not specify which formats are used.

How much do sessions cost?

Cost varies with location and sessions use a subscription model that can be cancelled at any time.

How do I get started with her?

Use the See online therapy options button, complete a short matching questionnaire, and schedule your first session.

Online talk therapy through BetterHelp is for adults aged 18 and over and is not emergency care. If you are in danger, use the emergency numbers. Find someone else by name.