- Attachment-based approaches
- Client-centred work
- Somatic and trauma focus
About Rachel
Rachel Challans is a BACP-registered counsellor practising in the United Kingdom with three years of professional experience. She works with people facing stress, anxiety, relationship and family difficulties, trauma and abuse, and intimacy-related concerns. She also supports clients dealing with mood issues such as depression and bipolar, as well as addiction, eating and self-esteem problems.
Rachel works from the view that each person knows their own story best. She listens without judgement and helps people name what matters to them. Sessions focus on practical steps and clearer understanding rather than specialist labels or tests.
Her approach borrows from attachment-based thinking and client-centred practice. That means she pays attention to how past relationships shape current feelings, while keeping conversations grounded in the client’s needs and goals. She also uses somatic ideas and trauma-focused methods when bodies and memories need a different way of being addressed.
People often come to Rachel when life transitions feel overwhelming - leaving home, starting work or university, relationship changes, or coping with loss. She helps clarify what people want to change and what small steps they can try between sessions.
Sessions are conversational and practical. Expect time to talk, to reflect, and to plan simple actions. Rachel asks about what has worked before and builds on those strengths. The emphasis is on steady progress and clearer thinking about next steps.
Approach and online working
Rachel uses attachment-based ideas to look at how early and recent relationships shape current feelings and reactions. That approach can help when trust, closeness or repeated patterns cause pain in friendships or romantic relationships.She also draws on client-centred practice, which places the person and their choices at the centre of sessions. This means conversations aim to reflect back what matters to the client and to support clearer decision-making about next steps.
Finding the right therapeutic approach is part of the work. She will discuss different ways of working and decide together what fits best with the client's needs, goals and preferences. That collaborative process helps shape how sessions proceed over time.
The therapist's biography does not list specific online session formats. Please confirm which formats are available before booking. Many people find that remote sessions make it easier to fit therapy around work, study or travel, save commuting time and allow check-ins from different locations. Shorter sessions or audio-only options can suit times when bandwidth is low or when someone prefers not to be on camera.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
3+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of concerns does she help with?
She works with stress, anxiety, relationship and family issues, trauma and abuse, intimacy matters, mood conditions like depression and bipolar, addictions, self-esteem and eating concerns.
How would she describe her therapy style?
Her style is conversational and practical. She focuses on understanding how past relationships affect current feelings and on usable steps clients can try between sessions.
How much experience does she have?
Rachel has three years of professional experience working with a range of emotional and relational issues.
What credential does she hold and where is she based?
She is registered with the BACP and practises in the United Kingdom.
Does she work with people who live outside the UK?
International clients are accepted. Sessions are offered in English.
What session formats are available?
The original biography does not specify session formats. Confirm current session options with Rachel before booking.
How much do sessions cost?
Costs vary with location and sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Select the See online therapy options button, complete a short matching questionnaire, and schedule a first session to get started.
Online talk therapy through BetterHelp is for adults aged 18 and over and is not emergency care. If you are in danger, use the emergency numbers. Find someone else by name.