- Client-Centred
- Solution-Focused
- Phone and online experience
About Joanne
Joanne Airey is a counsellor registered with the British Association for Counsellors and Psychotherapists (BACP) and has around 10 years of practice in the UK. She works with a wide range of concerns including stress, anxiety, relationship difficulties, grief, low self-esteem, depression, addictions, trauma and abuse, sleep problems and issues around parenting and career. Joanne also lists work with ADHD and compassion fatigue among her areas of focus.
She has worked in hospices, private practice, schools and universities. That range means she has experience with different life stages and pressures, including the transitions people face in early adulthood. Sessions have been delivered online and by phone as part of her practice.
Joanne primarily uses a client-centred approach. That means she aims to listen and reflect so clients can make their own sense of things. She also draws on solution-focused ideas and other ways of working if these seem useful for a person’s situation.
In a session she will usually focus on what the client wants to change and practical steps to move toward that. This can include improving communication, reducing anxiety, managing grief, or finding ways to cope with career and relationship stresses. Conversations are straightforward and aim to be respectful and non-judgemental.
If someone is thinking about starting, the usual next step is to complete a short matching questionnaire and then schedule a first session. Fees vary by location and sessions use a subscription that can be cancelled at any time.
How her approaches work with online counselling
Joanne uses Client-Centred Therapy and Solution-Focused Therapy in ways that suit online work. Client-Centred Therapy involves active listening and reflection. Online sessions can still centre on the client’s experience and priorities, helping them talk through what matters most. Solution-Focused Therapy targets clear goals and small steps. That method works well for practical problems like managing anxiety, improving communication, or coping with life changes.Finding the right approach is part of the process. Joanne will work with each person to decide which methods fit their needs, goals and preferences. That choice is collaborative and can change as work progresses, with regular check-ins about what is helping.
The biography records experience delivering sessions online and by phone, so those formats have been used in her practice. If specific session types matter to you, confirm the current options before booking. Online sessions can make it easier to fit counselling around study, work and busy schedules, reduce travel time and allow shorter check-ins when needed. They can also help people maintain contact while managing other commitments.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
10+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
Can she help with feeling lost after university?
Yes. She lists coping with life changes, career and low self-esteem among her concerns and can talk through next steps and practical options.
What style of therapy does she use?
She mainly uses Client-Centred Therapy, listening and reflecting so people can find their own solutions. She also draws on Solution-Focused ideas when practical goal work is helpful.
How long has she been practising?
She has about 10 years of experience working in hospices, private practice, schools and universities.
What are her credentials and where is she based?
She is a member of the British Association for Counsellors and Psychotherapists (BACP) and practises in the United Kingdom.
Does she offer sessions in other languages?
Sessions are offered in English.
Can I have therapy with her from outside the UK?
International clients are not currently accepted.
What session formats does she use?
The biography notes she has delivered sessions online and by phone. Confirm the current session options before booking.
How do I start a first appointment?
Select the See online therapy options button, complete the short matching questionnaire, and schedule a first session.
Online talk therapy through BetterHelp is for adults aged 18 and over and is not emergency care. If you are in danger, use the emergency numbers. Find someone else by name.