- Cognitive Behavioral Therapy
- Emotionally-Focused Therapy
- Mindfulness practice
About Shannon
Shannon Madden is an Arizona Licensed Professional Counselor (LPC) with 26 years of experience. She works with adults on stress, anxiety, grief, self-esteem, career concerns, depression, family issues, trauma and sleeping problems. Shannon also lists compassion fatigue, anger, bipolar, and coping with life changes among her focus areas.
Shannon trained at the University of Phoenix where she earned a Master of Counseling and a Master of Arts in Organizational Management, and she holds a Bachelor of Science from Northern Arizona University. Early in her career she worked as a crisis counselor for the Phoenix Fire Department and in emergency rooms. She later supported first responders and military personnel with trauma-related concerns and has led psychological health programs for the Arizona Army National Guard.
Her treatment style draws on Cognitive Behavioral Therapy. She often uses worksheets to uncover beliefs that feed upsetting emotions and behaviors. She also explains basic neurobiology to show how changing patterns can produce faster shifts. Humor can appear early in sessions to ease tension and normalize reactions.
Shannon reports additional training across trauma-related topics, neuropsychology, depression and anxiety. She notes ongoing continuing education to maintain her LPC credential. Her background includes roles in intake and assessment at a behavioral health hospital and work within Arizona’s state crisis system.
Shannon is based in Arizona and conducts work in English. She does not accept international clients. To start, clients complete a short matching questionnaire and schedule an initial session through the service button provided.
How Shannon’s approaches translate to online sessions
Shannon works often from Cognitive Behavioral Therapy and also uses Client-Centered Therapy and Emotionally-Focused Therapy. CBT focuses on identifying and changing thoughts and behaviors that keep problems going, which can help with anxiety, depression, and sleep issues. Client-Centered Therapy emphasizes listening and collaboration so the person sets the pace and topics. Emotionally-Focused Therapy looks at how emotions shape relationships and personal patterns, useful for sorting strong feelings and family-related concerns.Choosing an approach is collaborative. Shannon will discuss goals, preferences, and what feels most useful, and adjust methods as therapy progresses. That means starting with what feels practical and shifting if something isn’t helping.
The biography does not specify which session formats she offers, so confirm current options before booking. Online work can make it easier to fit sessions into a busy schedule, reduce commute time, or allow shorter check-ins when days are tight. Some formats also let people avoid being on camera or use less bandwidth if needed. Discuss practical needs when you schedule so you can find a setup that fits daily life.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
26+ years
Listed in
Arizona
Languages
English
Frequently asked questions
What concerns does she help with?
She lists stress, anxiety, grief, self-esteem, career issues, depression, family problems, trauma and sleep difficulties among her main concerns.
What is her therapeutic style like?
Shannon uses Cognitive Behavioral Therapy with worksheets to identify unhelpful beliefs and links neurobiology to practical change. She may use humor early on to ease tension.
How much experience does she have?
She has 26 years of experience working in crisis counseling, emergency care, first responder and military behavioral health roles, and intake and assessment at a behavioral health hospital.
What credential and location information is on file?
She is an LPC in Arizona and is based in Arizona.
Does she work in other languages or with international clients?
Sessions are offered in English. She does not accept international clients.
What session formats are used?
The original biography does not list specific session formats. Confirm current session options before booking.
How are costs handled?
Cost varies with location; sessions use a subscription that can be canceled at any time.
How do I begin working with her?
Select the See online therapy options button, complete a short matching questionnaire, and schedule a first session.
Online talk therapy through BetterHelp is for adults aged 18 and over and is not emergency care. If you are in danger, use the emergency numbers. Find someone else by name.