- Client-Centred Therapy
- LGBTQ+ inclusive practice
- Video phone messaging
About Lucy
Lucy Palmer is a counsellor registered with the British Association for Counselling and Psychotherapy (BACP) and has three years of practice. She works from Scotland and helps people dealing with stress, anxiety, depression, identity questions and relationship concerns. She also supports those facing grief, addiction, eating and sleeping issues, and the strains that come with life changes such as parenting or illness.
Lucy uses a person-centred approach and aims to build an open working relationship. Sessions focus on listening, reflecting and helping people make sense of their experiences. She is LGBTQ+ inclusive and welcomes conversations about identity and related struggles.
Her background includes a Higher National Diploma in Counselling and experience as a counsellor, listening service volunteer and online peer supporter. Those roles shaped her practical way of working and her emphasis on straightforward conversation.
In practice she draws on client-centred ideas and borrows from humanistic, cognitive-behavioural and psychodynamic perspectives where helpful. That mix means she can adapt how she works to what a person needs in session without using technical language.
Lucy offers live sessions on Tuesdays by video call, telephone and messaging. She asks people to use the online matching questionnaire and scheduling flow to make a first booking. Fees vary with location and sessions use a subscription that can be cancelled at any time.
How client-centred approaches translate to online sessions
Lucy practises client-centred counselling, which means sessions focus on listening, understanding and helping the person find their own answers. This approach suits concerns like anxiety, low self-esteem, relationship strain and identity questions because it prioritises the person’s perspective and pace.She also draws on elements of cognitive-behavioural thinking and psychodynamic ideas when they help make sense of patterns or tackle unhelpful thoughts. CBT-style work can be useful for managing active symptoms such as anxiety or sleep problems, while psychodynamic reflections can help with longstanding relationship and attachment patterns.
Finding the right approach is part of the work. Lucy will discuss preferences, goals and practical needs and together they will adjust how sessions look and what methods to try. That collaborative planning helps ensure sessions match what someone needs at each stage.
The biography lists video call, telephone and messaging as offered formats, so confirm current options before booking. Online sessions can make it easier to fit counselling into study, work or busy days. They also allow for shorter check-ins when needed, avoid travel time and give flexibility about being on camera or not, depending on what works best for the person.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
3+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems does she help with?
Lucy works with people facing stress, anxiety and depression and also helps with relationship issues, grief, identity concerns and addictions.
What is her general approach in sessions?
She uses a client-centred way of working which focuses on listening and building a trusting relationship, while drawing on humanistic, cognitive-behavioural and psychodynamic ideas when useful.
How much clinical experience does she have?
Lucy has three years of counselling experience, including roles as a counsellor, listening service volunteer and online peer supporter.
Is she registered and where does she practise?
She is registered with the BACP and practises from Scotland in the United Kingdom.
Which languages does she use in sessions?
Sessions are offered in English.
Can people outside the UK work with her?
International clients are not currently accepted; she works with people in the United Kingdom.
What session formats are available?
Lucy offers live sessions by video call, telephone and messaging and runs live sessions on Tuesdays; confirm current session options before booking.
How do I start and what about cost?
Begin by selecting the See online therapy options button, completing a short matching questionnaire and scheduling a first session. Fees vary with location and sessions use a subscription that can be cancelled at any time.
Online talk therapy through BetterHelp is for adults aged 18 and over and is not emergency care. If you are in danger, use the emergency numbers. Find someone else by name.