- Person-centred
- CBT techniques
- Attachment ideas
About Claire
Claire Austen is a counsellor registered with NCPS and has five years' clinical experience in the United Kingdom. She works with adults on issues such as anxiety, depression, grief, relationship difficulties and coping with life changes. Claire also supports people dealing with addictions, self-esteem struggles and anger. She lists LGBT and family concerns among her focus areas.
Claire uses a person-centred approach as her primary framework. This means she encourages people to talk through what matters to them and to notice what is getting in the way. She also blends in cognitive behavioural techniques to offer practical strategies for managing thoughts and behaviours.
Sessions are conversational and aimed at helping people make sense of their feelings and choices. Claire draws on attachment ideas when relationship patterns are a concern, and on elements of psychodynamic and DBT work where longer-standing patterns or emotional regulation come up.
Her background includes a degree and counselling qualifications, plus a diploma in cognitive behavioural therapy (CBT). She has practised with a range of adults over five years and has experience addressing family of origin issues, communication problems, and parenting stress.
Claire describes herself as person-centred in orientation and offers hands-on tools when useful. People who want to combine reflective talking with concrete steps often choose this way of working. To start, clients complete a short matching questionnaire and book a first session.
How her approaches work online
Claire combines person-centred work with cognitive behavioural ideas to help people handle everyday pressures. Person-centred counselling focuses on listening and reflection so clients can name what matters and notice patterns that hold them back. Cognitive behavioural therapy (CBT) offers short practical strategies to change unhelpful thoughts and behaviours, useful for anxiety, low mood and coping problems.Finding the right approach is a shared process. Claire will discuss what feels most useful and adapt sessions to a client's goals and preferences. That collaboration helps balance deeper reflection with action-focused tools when both are needed.
The practical benefits of online sessions include easier fitting of therapy into busy routines and fewer travel demands. Confirm which session formats Claire currently offers before booking, as the profile does not list them. Online work can make it simpler to schedule shorter check-ins around study or work, or to use video or phone options depending on what suits a client that day. Registered or accredited professionals can help plan a pattern of sessions that fits daily life and keeps progress moving forward.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
5+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems can she help with?
Claire works with anxiety, depression, grief, relationship difficulties and coping with life changes, among other issues listed in her profile.
What is her therapeutic style?
Her main approach is person-centred talking, supplemented with CBT strategies and ideas from attachment and psychodynamic work when relevant.
How much experience does she have?
She has five years' experience working with adults across a range of concerns.
What are her credentials and where is she based?
She is registered with NCPS and is based in the United Kingdom.
Does she work in other languages or with international clients?
Sessions are offered in English and she accepts international clients.
What session formats does she offer?
Please confirm current session options before booking as formats are not specified in the profile.
How are sessions paid for?
Cost varies with location and sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Use the See online therapy options button, complete a short matching questionnaire, and schedule a first session.
Online talk therapy through BetterHelp is for adults aged 18 and over and is not emergency care. If you are in danger, use the emergency numbers. Find someone else by name.