- Client-centred approach
- Cognitive behavioural work
- Solution-focused goals
About Hayley
Hayley Moran is a BACP counsellor based in the United Kingdom with six years of clinical experience working directly with clients. She commonly helps people facing stress, anxiety, relationships, parenting pressures, depression, coping with life changes, grief, sleep difficulties and issues around self-esteem and career choices. Hayley also has a background supporting young adults in higher education and student services.
Her work draws on client-centred, cognitive behavioural and solution-focused methods. Sessions focus on talking through current difficulties, identifying unhelpful patterns and testing small changes that can make daily life easier. Hayley aims to help people untangle thoughts and feelings so they can gain clarity and move forward.
Before her current counselling roles she spent over 20 years in student support in higher education. That experience means she is used to the pressures students and younger adults face when leaving home, starting work or changing courses. She has also worked in school and college settings and within an NHS-linked service offering counselling and CBT to adults and young people.
Hayley has supported people with a wide range of concerns, including trauma and abuse, addictions, bipolar and mood disorders, attachment and blended family issues, caregiver stress and workplace problems. She offers practical conversation, skills-based work and short-term goal setting when that fits a person's needs.
People who contact Hayley complete an initial matching step and then schedule an appointment. She adapts her approach according to each person’s situation, helping them find clearer thinking and manageable next steps.
How Hayley uses counselling approaches online
Client-centred therapy focuses on listening and understanding a person's perspective. It aims to make space for someone to talk through what matters and to build self-awareness and clearer thinking. Cognitive behavioural therapy (CBT) looks at links between thoughts, feelings and actions and uses practical exercises to change unhelpful patterns; it is often used for anxiety, depression and sleep problems. Solution-focused therapy concentrates on small, realistic goals and steps that can be tried between sessions to create noticeable change.Choosing the right approach is part of the work together. The therapist and client decide collaboratively which methods fit best based on the person's goals, problems and preferences. That may mean starting with listening and reflection, then adding CBT techniques or solution-focused tasks if those seem helpful.
Confirm the specific online session formats before booking, as the biography does not list them. Online work can make it easier to fit sessions around study, work or caring commitments. It can also allow shorter check-ins when time is tight, reduce travel time and make it simpler to continue therapy while living in a different part of the UK. Registered or accredited professionals can adapt exercises, worksheets and conversational methods to an online setting so therapy feels practical and manageable.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
6+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of issues does she help with?
She supports people with stress, anxiety, depression, relationship and parenting concerns, grief, sleep problems, self-esteem, career questions and life changes.
How would she approach therapy?
The style combines client-centred listening with cognitive behavioural techniques and solution-focused tasks to clarify thinking and try practical changes.
How much clinical experience does she have?
She has six years of direct clinical contact with clients and over 20 years working in higher education student support roles.
What are her credentials and where is she based?
She is a member of the BACP and practises in the United Kingdom.
Can sessions be held in languages other than English?
Sessions are offered in English.
Does she work with international clients?
She does not accept international clients at this time.
What formats are available for sessions?
Please confirm the current session options before booking, as the biography does not list specific formats.
How are fees and the subscription handled?
Cost varies with location and sessions use a subscription model that can be cancelled at any time.
Online talk therapy through BetterHelp is for adults aged 18 and over and is not emergency care. If you are in danger, use the emergency numbers. Find someone else by name.