- Stress and anxiety
- Relationships and family
- Trauma informed
About Jen
Jen Luby is a BACP counsellor based in the United Kingdom with three years of practice. She works with stress, anxiety, relationship and family concerns, depression, coping with life changes, LGBT issues, trauma and abuse, grief, parenting, self-esteem and career questions. She also supports people facing compassion fatigue and many related life stresses.
Jen uses person-centred and relational ways of working alongside trauma-informed ideas. Sessions focus on understanding what is happening now and finding practical ways to move forward. She aims to listen carefully and help people make choices that feel right for them.
She has experience supporting people who are neurodivergent, including autistic people and those with ADHD, and works with clients from LGBTQ+ communities and varied social backgrounds. That experience informs how she adapts conversations and supports different communication styles.
Jen trained at the University of Cumbria and holds a First-Class Honours degree from the University of Central Lancashire. She also completed a Postgraduate Diploma with Merit at the University of Leeds. She is a registered member of the BACP.
Her practice includes regular supervision and ongoing learning. That keeps her work grounded in current thinking and ethical practice. Clients can expect straightforward sessions where the focus is on clarity, connection and practical next steps.
Approaches you can expect and how online work fits
Jen uses person-centred work which centres on the client’s experience and priorities, helping people speak about what matters and make practical choices. Relational approaches focus on the interaction between client and counsellor to change how someone connects with others and manages relationships. Trauma-informed ideas guide how sessions are paced and how difficult material is handled so people can work through distress at a manageable speed.Finding the right approach is part of the process. Jen will discuss different ways of working with each person and decide together which methods suit the client’s needs, goals and preferences. That collaborative planning helps shape the focus of sessions and what is tried between meetings.
Session formats are not specified in the biography, so confirm current options before booking. Online work can make it easier to fit sessions around study, shifts or travel, and can reduce time spent on commuting. It can also allow shorter check-ins or sessions that do not require video when that better suits someone’s energy or internet bandwidth. Registered or accredited professionals and therapists often use online sessions to keep therapy practical and accessible while working towards clear goals.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Experience
3+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What issues does she help with for young adults?
She works with stress, anxiety, relationship and family concerns, depression, coping with life changes, LGBT concerns, trauma and grief among other areas.
How would she describe her therapeutic style?
She works in a person-centred, relational and trauma-informed way, focusing on listening and helping people find practical steps forward.
How much clinical experience does she have?
She has three years of experience working with adults in therapeutic settings.
What are her credentials and where is she based?
She is a registered member of the BACP and practises in the United Kingdom.
Can she work with non-English speakers or international clients?
Sessions are offered in English and she is not currently accepting international clients.
What session formats does she offer?
Please confirm current session options before booking, as formats are not specified in the biography.
How are fees and payment handled?
Cost varies with location and sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Select the See online therapy options button, complete a short matching questionnaire, and schedule a first session.
Online talk therapy through BetterHelp is for adults aged 18 and over and is not emergency care. If you are in danger, use the emergency numbers. Find someone else by name.