- Stress and anxiety
- Grief and loss
- Self esteem
About Jacqueline
Jacqueline O'Neill is a BACP counsellor working in the United Kingdom with nine years of professional experience. She helps people manage stress, anxiety, grief, low self-esteem and depression. She also supports those facing life changes and people dealing with caregiver strain or issues related to first responder work.
Jacqueline frames the person as the expert in their own story. She looks for strengths a client already has and uses those as a starting point. Sessions focus on practical steps and conversations that make problems easier to handle day to day.
Her approach aims to break down big problems into manageable pieces. That can mean talking through what currently feels hardest, testing small changes, and reflecting on what works. Jacqueline emphasises clear goals and regular check-ins so progress is visible.
She has worked across different settings over nine years, gaining experience with grief, disaster-related stress and common mental health concerns. This background informs how she notices practical obstacles and tailors the pace of work to each person.
People often come to Jacqueline when they are adjusting to life transitions such as leaving home, starting a new job, or coping with ongoing responsibilities. She supports clients who need help with motivation, confidence and coping strategies during these early adult years.
If you want to explore whether her way of working fits you, she asks that you begin by completing a short matching questionnaire and schedule a first session to discuss goals.
Approaches Jacqueline Uses and how they work online
Jacqueline works with evidence-based therapeutic techniques that are grounded in talking and practical exercises. One approach focuses on identifying unhelpful thinking patterns and testing alternative ways of thinking. This helps when anxiety, low mood or self-doubt get in the way of everyday tasks.Another approach emphasises behavioural steps - breaking goals into small actions, trying them, and noticing what changes. That method is useful for motivation, low energy and building confidence after loss or major life changes.
Finding the right approach is treated as a collaborative process. Jacqueline will discuss options with the client, try methods that match their goals, and adjust the plan as they learn what helps. The client and therapist work together to set clear aims and review progress regularly.
The biography does not list which session formats are used, so please confirm current options before booking. Online sessions can make it easier to fit therapy around study, work and other commitments because they remove travel time and can allow for shorter check-ins when needed. Phone sessions usually require less bandwidth and video sessions let the therapist and client use visual cues during conversation. Registered or accredited professionals will discuss practical arrangements when you schedule the first meeting.
Areas of expertise
Additional focus areas
Experience
9+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
Which concerns does she specialise in?
She works with stress, anxiety, grief, low self-esteem, depression and coping with life changes, plus caregiver issues and first responder stress.
What is her style of therapy like?
Her style is practical and conversational, focusing on strengths and small, manageable steps to reduce overwhelm.
How much experience does she have?
She has nine years of professional experience working in the United Kingdom.
What are her credentials and where is she based?
She is listed with the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.
Can I work with her if I live outside the UK?
International clients are not currently accepted; sessions are offered in English to people in the United Kingdom.
What session formats are available?
The biography does not specify session formats; confirm current session options before booking to know how sessions are delivered.
How are sessions paid for?
Costs vary with location and sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Select the See online therapy options button, complete a short matching questionnaire, and schedule a first session.
Online talk therapy through BetterHelp is for adults aged 18 and over and is not emergency care. If you are in danger, use the emergency numbers. Find someone else by name.